The Benazir Income Support Program (BISP), one of the largest social protection initiatives in Pakistan, continues to evolve to provide ease, dignity, and accessibility to millions of low-income families. In a major update announced in June 2025, beneficiaries can now collect their financial assistance through authorized retail shops across the country. This latest development is a game-changer in simplifying the disbursement process and eliminating long queues at bank branches and ATMs.
What Is the BISP 8171 Program?
The BISP 8171 initiative was launched to identify, register, and support underprivileged citizens, particularly women, by offering monthly financial aid. With the introduction of the 8171 web portal, the process has become more digitized, allowing users to check eligibility, application status, and payment details online.
New Update: Collect BISP Payments from Retail Shops
As part of the new reforms in 2025, BISP has partnered with digital financial service providers such as JazzCash, EasyPaisa, and other certified outlets. Beneficiaries no longer have to rely solely on banks or ATMs. Instead, they can now collect their cash from the nearest authorized retail shop using their Computerized National Identity Card (CNIC) and biometric verification.
Read Also: BISP Payments Now Available at Retail Shops – June 2025 Update
Key Benefits of This Update:
- Accessibility: Rural and remote area residents no longer need to travel far to reach a bank or ATM.
- Convenience: Shops are open longer hours than banks, even on weekends.
- Fast Processing: Minimal wait times and simplified verification make the process quicker.
- Safety: Retail transactions are conducted in secure, monitored environments with biometric verification to prevent fraud.
How to Check Eligibility and Collect Payments
If you’re a registered beneficiary or want to verify your eligibility, follow these simple steps:
Step 1: Verify Eligibility on the 8171 Web Portal
- Visit the official BISP 8171 Web Portal.
- Enter your 13-digit CNIC number in the relevant field.
- Solve the CAPTCHA code and click “Check Status.”
- If eligible, the portal will show the payment status and the method of collection.
Alternatively, send your CNIC number via SMS to 8171 to receive a reply with your eligibility and disbursement details.
Step 2: Visit Your Nearest Authorized Retail Shop
- Take your original CNIC and visit a nearby JazzCash, EasyPaisa, or other listed BISP-authorized retailer.
- The shopkeeper will scan your CNIC and ask for biometric verification (thumb impression).
- Once verified, you will receive your full payment without any deductions.
Additional Features Introduced in June 2025
- Saving Accounts (BISP Bachat Scheme): Beneficiaries can now open savings accounts to receive payments directly in their bank accounts.
- Multiple Disbursement Options: Choose between banks, ATMs, and retail shops as your preferred cash-out method.
- Helpline & Complaints Portal: A 24/7 helpline and an online complaints submission form have been added for better customer service.
- Real-time Tracking: Track your application and payment status live through the portal or SMS.
Read Also: Ehsaas Rashan Program 2025 Good News for Low-Income Families in Pakistan
Important Points to Remember
- No deductions are allowed from the cash assistance. If any shopkeeper tries to cut from your payment, you should immediately report them to BISP through the helpline: 0800-26477.
- Make sure your CNIC is valid and biometric record is updated with NADRA.
- In case of biometric issues, visit the nearest BISP Tehsil Office for assistance.
Final Thoughts
The introduction of payment collection via retail shops under the BISP 8171 Web Portal is a remarkable step towards financial inclusion. It empowers millions, especially women, by offering them safer and more accessible options to collect their government assistance. As Pakistan moves towards digital transformation, this initiative ensures that even the most vulnerable citizens are not left behind.
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