BISP 2025 Update || Payments Now Available at Retail Shops Across Pakistan

In a major step towards improving transparency and ease of access, the Benazir Income Support Program (BISP) has announced a new payment system in 2025 that enables beneficiaries to receive their financial assistance from designated retail shops across the country. This new initiative replaces the traditional camp-based disbursement system and aims to enhance dignity, safety, and convenience for millions of underprivileged families.

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✅ What Is the New BISP Payment Method?

Starting from June 16, 2025, BISP beneficiaries can now collect their cash payments from authorized retail outlets rather than waiting in long queues at temporary camp sites or crowded bank points. This change is being implemented to address issues such as:

Harsh weather conditions during outdoor camp disbursements
Complaints about crowd mismanagement
Long wait times
Inaccessibility for women, elderly, and people with disabilities

By switching to retail-based payments, the government is ensuring that recipients receive their entitled support with more dignity and comfort.

🏪 How to Receive Payments from Retail Shops?

Eligible BISP beneficiaries can follow these simple steps to collect their cash:

Visit the Nearest Authorized Retail Shop
Go to a designated shop that is registered under the BISP retail payment network in your area.
Provide Your CNIC
Carry your original CNIC (Computerized National Identity Card). The shopkeeper will verify your details through a secure system.
Biometric Verification
Your thumbprint or facial scan will be used for biometric verification. This ensures that only the rightful beneficiary receives the funds.
Receive Printed Receipt
After successful verification, you will receive a printed receipt that shows the amount disbursed.
Collect Your Cash Instantly
You will receive your full payment on the spot without any deduction or delay.

📅 When Did the New Method Start?

This new disbursement model was officially launched on 16th June 2025, and it is gradually expanding to all provinces, including Punjab, Sindh, Balochistan, and Khyber Pakhtunkhwa.

📞 What If You Face Issues?

If you experience any problems such as:

Not finding your name in the list
Biometric failure
Amount not received
Shop refusing to pay

You can report the issue immediately by contacting:

BISP Helpline: 0800-26477
Nearest Tehsil BISP Office
You can also lodge complaints on the BISP web portal

BISP officials are closely monitoring retail shop activities to ensure fair treatment and instant resolution of complaints.

🧾 Important Tips for Beneficiaries

Never pay any commission to the shopkeeper. BISP payments are 100% free.
Always check and keep your printed receipt after receiving the cash.
If your CNIC has expired, renew it from NADRA before going to the shop.
Use only authorized BISP retailers for transactions. Unauthorized agents are not allowed to process payments.

🧍 Why Was the System Changed?

Dr. Tahir Noor, a senior BISP official, explained that the new system was developed in response to public feedback and logistical challenges faced during camp-based payments. The government aims to make the welfare system more accessible, transparent, and technologically efficient.

This model also helps reduce the chances of corruption and fraud, as all transactions are digitally recorded and verified through biometric data.

🏆 Positive Response from the Public

Thousands of beneficiaries have praised this new model for making the process faster and safer. Women, in particular, have found this system much more convenient, as it allows them to collect their payments from nearby locations without long travel or exposure to heat and public gathering areas.

This marks a progressive move by the Government of Pakistan towards using modern digital solutions for poverty alleviation.

📌 Final Thoughts

The BISP 2025 update to use retail shops for payments is a landmark step in improving the effectiveness of welfare distribution in Pakistan. With easier access, biometric verification, and digital receipts, this new method protects the rights and dignity of beneficiaries while ensuring that support reaches the needy in a secure and efficient manner.

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